Hey there! Ever had one of those moments where you just wanted to chat with a real person behind a brand? Well, you’ve found the right place. At Japparelshopshopy, we’re not just another faceless online store—we’re a small team of passionate folks who genuinely care about what you think. Seriously, your feedback? It’s like gold to us.
Whether you’ve got a question about sizing (we know, it’s tricky sometimes), want to share a styling tip, or just fancy a friendly chat, we’re all ears. Here’s how you can reach us:
Oh, and if you’re the instant-messaging type, try our Live Chat during business hours. Look for the little chat icon in the corner—it’s like having a coffee with us, minus the caffeine jitters.
Fun story: Back in 2018, our founder Siobhan personally replied to every single customer email for two straight years. No bots, no templates—just real conversations. One of those emails even inspired our best-selling raincoat design! So yeah, when we say we listen, we mean it.
Got an idea to make Japparelshopshopy better? Spotted a typo on our site? (It happens to the best of us.) Or maybe you just want to tell us about your dog’s birthday party outfit? Hit us up. We read everything, and who knows—your message might just spark our next big thing.
P.S. If you’re reaching out about an order, include your order number—it’ll help us help you faster. But no stress if you forgot; we’ll track it down either way.
